Hot Gourmet Coffee

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Our Policies
Shipping and Handling:

We ship primarily by FedEx and USPS. Most orders are shipped FedEx unless USPS is needed because of the shipping destination or PO Box. Most orders will be shipped within three business days after payment clears.

At the present time, we only ship within the continental United States.



Returns:

We offer a 14-day 100% satisfaction guarantee on all of the products we sell. If you are unhappy with any products you receive from Hot Gourmet Coffee, return the unused portion and we will reship replacement items or refund your money. All shipping charges are non-refundable.

If you have ordered product and refuse shipment, you will be assesed at least $7.00 for return postage and restocking fee.


Privacy:

We respect your concerns about your privacy and treat you as we would want to be treated. 

Your personal information will never shared with third parties, except to further the purpose for which you provided the information. Cases where your personal information may be required for judicial or governmental investigations and proceedings are exempt from this policy.

There are no other circumstances under which will be provide or sell personal information to third parties.

Personal information is any information or data that is unique to an individual such as name, address, e-mail address, etc. Any information that you provide via our web site is used exclusively for the purpose stated.

All activity on this site is subject to monitoring by us at any time. We routinely gather information on web site activity, including the number of users to the site and the pages visited. No personally identifiable information is collected in this routine activity.

Portions of our web site may allow you to voluntarily provide us with personal information in order to deliver requested material, information, or services to you, respond to your questions, or enable you to place an order.

The information obtained through this site is to be used solely to complete your order and to provide you with efficient, professional service from Hot Gourmet Coffee.

We respect your concerns about your privacy and treat you as we would want to be treated. Your personal information will never shared with third parties, except to further the purpose for which you provided the information. Cases where your personal information may be required for judicial or governmental investigations and proceedings are exempt from this policy.We respect your concerns about your privacy and treat you as we would want to be treated. Your personal information will never shared with third parties, except to further the purpose for which you provided the information. Cases where your personal information may be required for judicial or governmental investigations and proceedings are exempt from this policy.

 

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